Frequently Asked Questions

Don't see your question below? If you have any questions regarding your order, our products, or just general inquires please feel free to send us an email. We're happy to help!


What payment types do you accept?

We take all major Credit Cards, Apple Pay, Google Pay, Shop Pay, Facebook Pay, PayPal, and Klarna (for installment payments).

Do you give military and first responder discounts?

As a veteran-owned and operated company, our committment to supporting the military and first responders is unwavering. We hold the utmost respect for those who have selflessly served our nation. This respect manifests in two ways: firstly, through our heartfelt gratitude, and secondly, by offering a token of appreciation in the form of a 20% discount on all orders placed through

How to claim: We have partnered with to offer a simple way to prove and share your identity. is available at checkout.

*Military discounts cannot be stacked with other discount codes.


How do I sign up for a subscription?

Subscribing to your favorite product is easy! Just go to the product page for your favorite food, snack, shake, etc, choose the flavor or size, click on "Subscribe and Save", add it to your cart, and place your order. Your subscription order will be billed and shipped to you every 30 days.

How do I manage my subscriptions?

Managing your subscriptions is easy at Nutrient Survival! To access your subscriptions, click on the head and shoulders icon in the top right corner of our website (between the magnifying glass and cart icons). Log in to your account and click on "Manage Subscriptions" in the top left corner of the account dashboard. From there, you will be able to:

  • View active subscriptions
  • View upcoming orders
  • View previous orders
  • Manage subscriptions
  • Manage addresses and payment methods

Can I change the products I subscribe to?

Managing your subscriptions is a breeze! After you log in to your account, click on "Manage Subscriptions" in your account dashboard, and then click on "Manage Subscriptions" in the right hand menu, you can click on the items you're subscribed to. From there you can:

  • Reschedule your upcoming shipment
  • Skip your upcoming shipment
  • Change the amount yo receive
  • Change the frequency of your shipments
  • Swap the product for a different one

How do I change the payment method for my subscriptions?

Updating your payment method is simple as pie! After you log in to your account, click on "Manage Subscriptions" in your account dashboard, and then click on "Address and Payment Details" in the right hand menu, you can click on "Manage Payment Methods" beneath your account info. From there you can edit or remove your credit card info.

Can I use discount codes with my subscriptions?

Subscribing to products on Nutrient Survival will give you the very best pricing on our products! Most discount codes will not work on subscription products, however occasionally we do have specials (exclusively announced in our newsletter) that will give you an additional discount ON TOP of the subscription price! Note: those extra discounts will only apply to the first order however subsequent subscription shipments will still be at 10% with FREE shipping for the lifetime of your subscription!

Will I earn Pack Rewards points for my subscriptions?

Absolutely! We truly value our Wolf Pack community and as a member of ourPack Rewardsprogram, you will earn reward points for every subscription purchase! Thank you, Wolf Pack!

I'm having trouble managing my subscription.

That's no problem; we've got you covered! Our customer support is here to help you, Mon. through Fri. from 9 am to 5 pm PST! Please or call us at (877) 633-6637 and we can help you manage your subscriptions!


How do I join the Pack Rewards program?

To join the Pack Rewards program just click on the "Join For Free" button at the top of this page or register for an account. If you already have an account, you will earn points with every purchase you make. Welcome to the Wolf Pack!

What does it cost to Join?

Joining the Pack Rewards program is absolutely free! Just sign up for an account and start earning points with every purchase.

Where can I find my Pack Rewards points balance?

To access your Pack Rewards points balance, click on the head and shoulders icon in the top right corner of our website (between the magnifying glass and cart icons). Log in to your account and your points balance is listed directly beneath your order history. If you are already logged in to your account, you can also see your balance at the top of this page.

What are my Pack Rewards points worth?

Your Pack Rewards points earn 10% for every purchase, so 300 points for example can be redeemed for a $30 discount.

When do my Pack Rewards points expire?

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Can I earn points without making a purchase?

In addition to earning 1 point for every dollar spent as well as bonus points after your first 3 purchases, you can also earn points by following our social media accounts, signing up to receive SMS text notifications, using our Refer a Friend feature, and we even give you bonus points as a gift on your birthday!

How does Refer a Friend work?

Just put in your email, and then your friends email, and we'll send them a 20% off coupon code. When they make a purchase we'll deposit 300 points into your account which can be redeemed for a $30 discount!

What if I have more questions about Pack Rewards?

That's no problem; we've got you covered! Our customer support is here to help you, Mon. through Fri. from 9 am to 5 pm PST! Please email or call us at (877) 633-6637 and we can help answer any questions!


Which of your products are Gluten Free, Soy Free, Dairy Free, Vegetarian and Vegan?

Are your products gluten free?

Every product is gluten-free, except Triple Cheese Mac and Hearty Lasagna.

Do all the products have soy in them?

No, only our grain crunch cereals, bar-meals, cookie-meals, and Omega 3 Fig bars contain soy.

If there are concerns with soy:

Nutrient uses soy protein in many products. It’s a high quality plant protein that's been in the human food system for over 5,000 years. Our science team views it as a smart choice for important amino acids. There hasn’t been anything scientifically founded that links soy to breast cancer or other health concerns for women. Many think that soy is inflammatory, but just the opposite is true. Women consuming a high-soy diet experienced improvements in key markers of inflammation. 

There are many types of soy protein. Nutrient only utilizes the highest non-GMO quality available. That means the soy protein utilized contains only naturally occurring amino acids. All other compounds have been removed. Soy products are rich in antioxidants and provide a high-quality amino acid (protein) profile.

Do you use palm kernel oil?

We use an absolutely minuscule amount of Palm Kernel Oil to help us enhance the nutritional quality of our foods. Palm Kernel Oil is produced from the fruit of the trees that have not been enhanced with bio- engineering techniques (GMO Free)

Why do you use canola oil?

We use a plant-based omega-3 source in some products, which comes from Non-GMO canola oil. The omega-3 comes as ALA, while a fish oil supplement (one that you can find in most health foods stores) comes as DHA and EPA. The reason we use canola oil is that it contains an excellent ratio of omega-3 and omega-6 fatty acids, which are essential fats. The canola oil is also a Non-GMO product, which is another added benefit.

Most scientific research has shown no change or an improvement in inflammatory markers as a result of canola oil consumption. Research has also suggested an improvement in plasma lipid profiles from canola oil because of its fatty acid composition.

Do you use maltodextrin?

We use a small amount of GMO-free tapioca maltodextrin. It’s a fast digesting carb that can be useful when you need a quick shot of energy.

Is Nutrient Survival diabetic friendly?

First, consult your doctor for all your medical advice. That said, we have taken care to formulate our meals to stay under 9 grams of total sugar, and correspondingly, carbohydrates that are typically 10-15% of your daily value per serving. Our entrees tend to be the lowest but even our snack meals fall in this range. All our products contain some balance of carbohydrates, fats, and proteins which some studies suggest when paired together are less likely to elevate glucose levels. Again, consult your doctor for all your medical advice.

Are your ingredients procured in the U.S.A?

Yes! We only buy ingredients from certified and reputable USA companies. Additionally, we buy Organic, non-GMO, and/or identity-preserved ingredients whenever possible.

Where are your foods manufactured?

We control end to end production in our headquarters in Reno-Tahoe, Nevada, USA! From research & development to manufacturing, packing and shipping, all components of the product are done in house.

What type of B12 do you use?

After extensive research, we decided that cyanocobalamin was the more stable and cost effective of the two, which is key for shelf stable food. We do our best to source essential nutrients that fuel your body while keeping the consumer price as accessible as possible.

Why is Nutrient Survival different than just taking a pill supplement?

Nutrient Survival gives you essential nutrients to your body the natural way by delivering nutrition in your food not supplements. There is a lot of science to support why nutrition through food is better. Our bodies have been engineered for this. When you see or smell something delicious, your mouth starts to water. This is what it’s supposed to do - it’s releasing saliva and enzymes to aid in breaking down your food and helping your body digest and absorb the nutrients. The very act of chewing does the same thing. When you swallow a pill, you bypass all those wonderful natural things and you end up with a concentrated capsule trying to find its way into your system.

How does Nutrient Survival defend your body?

First Responder: Your Body. Nutrients help empower your cells to defend, heal and perform so your body can reach its highest level of strength to protect you.

Build Immunity Defense. Nutrients are the most critical component in a strong immune system. They strengthen your microbiome, are full of antioxidants, and are anti-inflammatory, all of which promote healthy cells that protect us throughout our lives.

Fight Free Radicals. Your body is attacked daily by free radicals every day, leading to oxidative stress. Nutrients defend you from these attacks.

Boost Muscle Over Fat. Muscles heal, perform and stay strong with nutrients. High calorie, nutrient-deplete foods promote fat over muscle.

Optimize Energy, Naturally. Your body is designed to provide sustained natural energy with nutrients. Empty calories with artificial ingredients trigger a quick energy jolt but the after-crash kills your performance.

Sharpen Focus, Reduce Stress. Your brain is your body's biggest user of nutrients. Nutrient dense foods dramatically impact your mental well-being, sleep, and happiness, leading to improved focus and reduced stress and anxiety.

Thrive & Live Long. Studies suggest that 80% of chronic diseases are avoidable by implementing lifestyle changes, one of which is eating a nutrient dense diet.* If we defend our bodies with nutrients, only then will we learn the true limits of human longevity.


What are Essential Nutrients?

Essential Nutrients are exactly what is means:

  • "Essential" = Must come from our foods because our bodies cannot make them
  • "Nutrients" = Chemical compounds that your 37 trillion cells need to stay healthy and regenerate.
  • Nutrients prevent the cells from becoming inflamed and dying early.
  • There are 5 categories: Protein (9 amino acids) - 14 Vitamins - 14 Minerals - 2 Omegas – Fiber
  • You need them all - they work in harmony

How many servings would you need in order to not have to take vitamin supplements?

Our food is specifically designed to give you what your body needs across all 40 essential nutrients (those that you must get from food). Each serving strives to deliver an excellent source (20% of your daily value or greater) of each nutrient. So it would take about 5 servings to get 100% of your DV of nutrients. That said, 5 servings is probably a little light for most people for their caloric needs. The calorie DV is about 2,000 calories for the average adult, and 5-servings of our food would give you about 1,250 - 1,500 calories.

What is Vitamin Coffee?

Instant Colombian Arabica coffee infused with vitamins for sustained energy with none of the jitters. Add to hot water (or cold water- instant iced coffee) and enjoy. 125mg of caffeine plus 13 essential vitamins. Conveniently packed in single serve sticks for coffee on the go! 

How much quality control goes into the food production process?

Our quality control standards are incredibly high. We go above and beyond what the FDA requires as a food & beverage manufacturer. We send out all of our product to a third party for independent, rigorous testing.

How do you make the foods shelf stable and what is the shelf life?

Our foods are freeze dried in a unique process where we slowly change the temperature to remove the water from its frozen state to a gas state without ever passing through the liquid state. The process is known as sublimation. This removes over 95% of the water, but retains virtually all of the nutrients, and because its freeze dried, leaves the food shelf stable for up to 25 years. This is far preferable to dehydrated food which uses heat to remove water and destroys up the nutrients. If opened and kept in a cool, dark environment with the plastic lid on, Nutrient Survival is good for up to 12 months. (Note: The bars and cookies contain syrup which may harden over time. The recommended shelf life is 18 months. They do not spoil, but they may be hard to bite into after that!).

How do you source the added nutrients?

We use the most bioavailable nutrients we can find, and only from certified and reputable sources within the USA.

What does it mean that these foods are survival foods?

Our foods are survival foods because they are shelf stable to provide you with food security (25 year shelf life) and, more importantly, the nutrient density means that no matter what comes your way, this food will take you beyond surviving to thriving.

How is Nutrient Survival “6x more nutrient dense” than others?

Nutrient density is considered a gold standard in measuring a food’s nutritional value. Nutrient density is simply the measure of nutrients in food in proportion to its energy (calories) or weight (per gram) of food. The more nutrients, the higher the nutrient density. The Nutrient Score we reference uses a methodology that makes a like for like comparison (on a 100g basis) of the relative density of essential nutrients (vitamins, minerals, amino acids, fatty acids, fiber), total sugar, and several important ratios like potassium to sodium, and Omega-6 to Omega-3.

In short, the Nutrient Score is based on Daily Recommended Intake (DRIs) values required to meet a human’s daily essential nutrient needs and scaled to the FDAs Daily Value (DVs) of 2,000 calories. The data was provided by WISEcode, a company dedicated to truth and transparency in nutrition.

WISEcode determined the Nutrient Score of Nutrient Survival and over 75 other survival foods -- like emergency brands Ready Wise and 4Patriots… as well as grocery store brands like Kraft, Quaker and General Mills -- using their nutritional profile - and averaged the nutrient density for the scores. Nutrient Survival averaged 1,001; whereas other survival foods averaged just 157. That’s over 6x more nutrient dense!

What does “Natural Flavors” mean?

Food companies use flavors to improve the taste of their food. Food gets its flavor from one or a combination of the following: 1) from the ingredients themselves (i.e. almond flavor from the real almonds used); 2) from natural flavors (i.e. almond flavor concentrate extracted from real almonds); 3) from artificial flavors (i.e. almond flavor synthesized in a lab by flavor companies). At Nutrient Survival, we do not use artificial flavors. We only use the ingredients themselves and natural flavors for the taste you get. As you might expect artificial flavors are cheap because they are fake. That’s why we don’t use them in our top shelf, premium survival food.

What is the shelf life of your food?

Most of our food is freeze dried and then quickly transferred into extremely high-barrier packaging that prevents light, water, and oxygen from contacting the food inside. Refer to the specific product, but in general our shelf life is up to:

  • 25 years for #10 Cans (note: 10 years for Vitamin Butter)
  • 15 years for Action Packs
  • 15 years for Singles
  • 18 months for Snack Cookies and Bars
  • 2 years for Drink sticks